Delivery & Returns
Standard UK delivery is £4.50 and can take up to 5 working days. Couriers include Royal Mail, Evri, DHL and DPD. This applies to Cushions, Throws, Paint, ready made Wallpaper, Lampshades and fabric lengths under 5 metres. Made to order wallpaper and bespoke glass lamp bases can take up to 21 days.
Fabric lengths over 5 metres cost £10 for standard UK delivery, which can take up to 5 working days, providing stock is available. Please enquire before placing your order.
Rugs cost £15 for standard UK delivery, which can take up to 14 days, providing stock is available. Please enquire before placing your order.
Made to measure curtains and blinds are collection only unless you have booked our fitting service. Please refer to curtains and blinds page for more details or contact us for a quote.
Our reupholstery service includes collection and delivery after completion. Please refer to the Reupholstery page for more details or contact us for a quote.
Furniture delivery is to mainland UK only - please see here for regional delivery costs
For international delivery and areas outside of the UK mainland, please contact us for a quotation.
When ordering your furniture, please ensure that you have read our page about how to make sure your item is a suitable size - we cannot refund made to measure furniture if they do not fit.
Prior to delivery day, you will need to make sure that the pathway which the furniture will take is clear and that the room it's going in to is prepped for its arrival.
Our delivery team will make every effort to deliver your furniture without damage to your paintwork, wallpaper and woodwork but we advise that you protect these areas and remove any valuables such as rugs, mirrors and pictures to avoid any incidents. If our delivery team have concerns about potential damage to your property or possessions, or if the pathway or room has not been prepared, then they will leave the item at the entrance to your property. You will need to sign a waiver to accept responsibility for any damage that may occur during delivery and placement of your order, if the delivery team feel that there is potential issues.
If there is limited parking or potentially deliver issues, please let us know in advance so that the delivery team are aware.
