Small items are sent via a parcel service and the charge for this is determined by the size and weight of the products.
We use a two man, white glove, delivery service for our larger items. The charges vary depending on the size and quantity of your order.
Once your order is ready for delivery to your home, you will receive a telephone call to arrange a mutually suitable date, which will be within 3-5 days of them contacting you.
On arrival the delivery team will request that you show them where you would like your item(s) delivered, so that they can see where they’re going.
They will unpack your item and take away all the packaging for you once you are happy with the item.
If your furniture requires some assembly there may be a charge, depending on what’s involved. Adding legs to tables for example will not incur any costs, but complex flat pack items are charged at £35 per 30 minutes. This is an optional service but products that are not put together by the delivery team are unable to be returned.
Please contact us if you have any queries or concerns about the above